Guest Service Supervisor

Join to apply for the Guest Service Supervisor role at Altitude Trampoline Parks

7 months ago Be among the first 25 applicants

Join to apply for the Guest Service Supervisor role at Altitude Trampoline Parks

Get AI-powered advice on this job and more exclusive features.

A Guest Services Supervisor at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for the employees as well as the guests. In addition to the park culture the supervisor is responsible for routine checks and safety audits.



Key Responsibilities

• Maintains staff by recruiting, scheduling and orienting employees.
• Accomplishes staff results by communicating job expectations, coaching and developing internal talent.
• Accomplishes financial goals by forecasting, managing budget expectations and labor hours.
• Focus on guest service standards and training.
• Maintaining positive community relationships and participating in local events.
• Supports sales and marketing plans in collaboration with support center team.
• Maintain a safe and secure facility for all park guests.
• Provides or performs other services or duties as required by management.

• 2-4 years of supervisory or management experience.
• Degree in business management a plus.
• Family Entertainment or amusement park background is a plus.
• General understanding of HR policies.
• Must be very organized, detailed oriented, and a strong communicator.
• Professional, "Altitude" attitude and work ethic.
• Workdays, nights, weekends, and holidays as required.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Part-time

• Job function Other
• Industries Entertainment Providers

Referrals increase your chances of interviewing at Altitude Trampoline Parks by 2x

Get notified about new Guest Services Manager jobs in Leesburg, VA.

McLean, VA $42,300.00-$63,400.00 3 weeks ago

Gaithersburg, MD $35,000.00-$85,000.00 1 year ago

Leesburg, VA $60,000.00-$75,000.00 2 weeks ago

McLean, VA $81,000.00-$ 2 days ago

Ashburn, VA $55,000.00-$65,000.00 2 weeks ago

Dulles, VA $65,000.00-$75,000.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.