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Event Manager / Planner Customer Service Rep

Guest Experience Lead: Spa Front Desk & Service Excellence

Job in Leesburg, Loudoun County, Virginia, 22075, USA
Listing for: The Woodhouse Day Spa
Full Time position
Listed on 2026-01-27
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading day spa in Virginia is seeking a Guest Experience Manager to oversee the entire guest experience, from appointment bookings to service completion. The ideal candidate will manage front desk operations, ensure staff are well-trained and motivated, and maintain high standards of guest satisfaction. Responsibilities include scheduling, inventory management, and direct communication with the owners to uphold spa standards.

Flexibility to work various shifts is essential.
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