Systems Administrator-Public Safety

Loudoun County, located just 35 miles west of Washington, D.C., is renowned for its exceptional quality of life, vibrant economy, and rich historical charm. With a unique blend of cultural, recreational, and educational opportunities, Loudoun offers an ideal environment to live, work, and grow.

Recognized by Forbes as one of America's Best Large Employers, Loudoun County Government is committed to creating a workplace where employees thrive. Loudoun is recognized for its outstanding commitment to fostering environments where employees can thrive based on various factors, which include atmosphere, salary, diversity, working conditions and workplace environment.

Do you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County’s Department of Information Technology is currently seeking a Public Safety Systems Administrator.

The Public Safety System Administrator position is part of a team that is responsible for end-user and system support of Public Safety infrastructure and applications on a 24/7 basis. This position provides system administration, project management, implementation, end-user documentation, and oversight of the applications and systems supporting the Public Safety end users. The user base includes Fire/Rescue, Sheriff’s Office, Emergency Communications Center, Adult Detention Center, Purcellville and Middleburg PD, Office of Emergency Management, the Courts, Animal Services, and Commonwealth Attorneys.

• Lead tasks and projects such as troubleshooting outages, deploying software to systems and user devices, and providing technical systems administrative support.
• Assist with the installation, configuration, operation, and maintenance of system hardware and software.
• Lead projects including upgrades, installations, and migration of systems for the Public Safety agencies.
• Coordinate the change activities of other teams within Information Technology and Public Safety that may impact Public Safety communication systems. (Network, Security, Servers, software updates).

The successful candidate will possess strong leadership capabilities to communicate and challenge all parts of the organization, including Public Safety leaders, directors, and end users to improve operational excellence.

The infrastructure supported includes 9-1-1 positions, 50+ applications, VPNs, mobility platform, Mobile Data Terminals, Command center vehicles, and other assets. Through the management of projects along with other technology advancements, will increase service delivery requirements for the Public Safety Communications and Engineering Support Activity. Advancements in technology such as the availability of Geolocation of callers and responders, situational awareness applications, and interoperability between LMR and Mobile networks will increase the number of applications to Public Safety users and the resulting support required.

• Public Safety or Mission-Critical Systems Support Experience supporting public safety, emergency communications, or other high-availability systems in a 24/7 operational environment.
• Windows Server & Directory Services Administration Experience administering Windows Server environments and Active Directory.
• Networked Systems & Connectivity Working knowledge of IP-based networks, including VPNs, DNS, DHCP, and related technologies.
• Systems Implementation & Troubleshooting Ability to install, configure, maintain, and troubleshoot hardware and software systems, from end-user issues to system outages.
• Project Coordination & Change Management Experience supporting or leading technical projects such as system upgrades, deployments, migrations, and vendor coordination.
• Communication & Leadership Skills Ability to communicate effectively with technical teams, vendors, and public safety stakeholders, including leadership and end users.

This position will be required to be on-call every third week.

Hiring salary commensurate with experience.

Bachelor's degree with coursework in computer science or related field and four (4) years of related technical work experience, preferably in a government setting or equivalent combination of education and experience.

• Certified in Windows Server
• CompTIA Fundamentals Net Motion Administrator
• Certifications related to networking or public safety systems

Employment is contingent upon successful completion of background check(s), to include criminal, fingerprinting and DMV checks.