Property IT Analyst

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity.

We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Pantheon Data is looking for a Real Property Analyst to play an important role in supporting Pantheon Data's Federal Civilian portfolio by providing expertise in TRIRIGA application support. Your contributions will be integral to advancing strategic priorities and initiatives that align with the Federal government's objectives.

This role interacts regularly with the key DHS stakeholders to support various project lifecycle activities and deliverables. The role also acts as a liaison with the other teams such as IT, GSA, Operations, Finance, Property Management, and other internal and external stakeholders.

• CAD Drawing Management:
  Collect and maintain an accurate digital CAD vault within the system of record for real estate properties throughout CONUS and OCONUS. Provide efficient means of identifying and producing records when requested.
• TRIRIGA System Administration:
  Manage and support the IBM TRIRIGA system, ensuring effective integration and operation of workplace management processes. Provide expertise in specific TRIRIGA modules critical to operations and maintenance.
• Technical Support and Guidance:
  Provide high-quality technical support and guidance for application-related issues, ensuring efficient resolution and continuous improvement. Troubleshoot software issues and train users on system functionalities including import, searching, and exporting to project files.
• Collaboration and Innovation:
  Work across multiple projects with both internal and external stakeholders to ensure continuous accuracy and identify discrepancies in systems that require immediate attention and resolution. Foster, develop, and build high-impact relationships with cross-functional teams.

• Implement & improve data quality controls across database focusing on normalization of complex historical data and new information through data integration.
• Create & maintain standard operating procedures (SOP) to document process steps for each new function as part of post release "as-is/to-be" documentation.
• Leverage communication and time management skills to consult/partner with stakeholders while juggling multiple priorities and taskings at once.
• Identify areas of innovation and/or improvement and work with functional team leaders in achieving them.
• Lead and participate in special projects as requested, including process improvement initiatives, strategic planning activities, innovation-focused initiatives, and other strategic initiatives.
• Utilize system expertise to provide regular and ad-hoc training sessions to multiple users covering both new and existing processes and system functions.
• Responds quickly to Help Desk inquiries using broad experience within TRIRIGA/Maximo system, resolving issues with minimal support.

• Bachelor's degree.
• Currently holds a DHS.
• Experience with IBM TRIRIGA, Maximo or similar workplace management systems.
• 1-3 years of relevant work experience, preferably with a US-based company; real estate exposure preferred.
• 1+ years of data analysis and/or management experience preferably focused on asset management.
• Experience providing in-person or virtual training in a group setting covering technical and/or non-technical material.
• Experience with the Software Development Life Cycle (SDLC) preferred.
• Experience as a System Administrator, IT Service Manager, Customer Experience Manager, or IT Project Manager preferred.
• Advanced Microsoft Office skills (Excel, PowerPoint, and Word).
• Must possess excellent written and oral communication.
• Strong analytical skills, preferably with experience utilizing data to solve problems.
• Demonstrated ability to think creatively to solve problems without significant supervision.
• Experience working in a team and as an individual contributor.
• Comfortable interacting with senior government leaders.
• Ability to work effectively remotely in cross-functional teams.
• Ability to meet deadlines and produce quality work.

U.S. Citizenship with the ability to obtain and maintain a Public Trust clearance.

United States - Remote

• Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
• If the…