Cybersecurity Analyst III

Regular

The Cybersecurity Analyst III supports enterprise cybersecurity operations through vulnerability remediation and security incident ticket management. This role analyzes security findings, coordinates corrective actions with technical teams, validates remediation, and supports the investigation and resolution of security incidents.

The analyst works independently on routine and moderately complex assignments, maintains accurate ticket documentation, and escalates significant risks or complex investigations. This position requires technical troubleshooting skills, sound judgment, and consistent follow-through from initial assignment through verified closure.

• Review vulnerability scan results and security configuration findings to determine affected assets, exposure, and required corrective actions.
• Prioritize assigned findings using exploitability, asset criticality, external exposure, threat activity, and established remediation requirements.
• Validate findings, investigate potential false positives, and identify asset owners responsible for corrective action.
• Create and maintain remediation tickets with clear technical details, recommended actions, ownership, and due dates.
• Coordinate patching, configuration changes, software upgrades, and removal of unsupported technologies with infrastructure, endpoint, network, and application teams.
• Perform approved remediation activities within assigned access and change management requirements.
• Verify remediation through rescanning, configuration review, or other technical evidence before closing findings.
• Track overdue vulnerabilities, document remediation barriers, and elevate unresolved exposures.
• Support assessment of newly disclosed and actively exploited vulnerabilities to identify affected systems and accelerate remediation.
• Document compensating controls and exception requests for review by the appropriate risk owner.

• Triage and investigate assigned security tickets involving suspicious emails, endpoint alerts, potentially compromised accounts, unauthorized software, and other security concerns.
• Gather relevant evidence from endpoint security tools, security logs, identity platforms, and user reports.
• Document investigative actions, affected assets, findings, and disposition in the ticketing system.
• Execute approved response procedures, including endpoint isolation, malicious file quarantine, and account containment actions, within delegated authority.
• Escalate high-severity incidents, suspected compromise, and investigations requiring advanced analysis to senior analysts or incident response personnel.
• Coordinate with users, service desk personnel, and technical teams to resolve security issues and restore normal operations.
• Follow established evidence handling, communication, and incident response procedures.
• Identify vulnerabilities or configuration weaknesses contributing to incidents and create follow-up remediation tasks.

• Maintain accurate ticket status, ownership, supporting evidence, and closure notes.
• Meet established response and remediation timelines and communicate delays or dependencies promptly.
• Contribute to remediation dashboards, ticket metrics, and recurring operational reports.
• Develop and update troubleshooting guides, remediation instructions, and investigation playbooks.
• Identify recurring issues and recommend changes that reduce repeat vulnerabilities and security incidents.
• Use scripts and approved automation to streamline evidence collection, ticket updates, and remediation validation.
• Provide supporting evidence for security assessments, audits, and compliance activities.