Mission Manager

Job Location s: US-NY-New York | US-Remote

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# of Openings: 1

As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI's solutions in operational environments. You will operate at the intersection of solution engineering, customer engagement, and program execution, leading deployments, troubleshooting challenges, and ensuring the solution delivers measurable value in the field. This role requires a high degree of ownership, adaptability, and problem-solving, as pilots often involve evolving requirements, real-world constraints, and dynamic stakeholder needs.

Mission Managers are responsible not only for successful pilot execution, but also for translating pilot outcomes into a path toward enterprise-scale implementation. You will capture and synthesize customer feedback, usage patterns, and operational insights to inform solution improvements, strengthen adoption, and support expansion decisions. In this role, you are both an operator and a strategic partner-driving immediate results while shaping how solutions scale across future customers.

At LMI, we're developing the next generation of RFID, GPS tagging, and sensor-mesh solutions that enable mission-critical operations for the Department of Defense (DoD). Our mission goes beyond delivering innovative technology-we ensure it transforms operations by driving real adoption, operational trust, and mission enhancement.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively.

With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

This position will support clients in the Western PA/NJ/NY area.

Pilot Execution & Customer Ownership

Serve as the primary interface with DoD stakeholders, leading on-site engagements, pilots, and deployments across operational environments (e.g., warehouses, arms rooms, maintenance facilities, shipyards).

• Own pilot execution end-to-end, ensuring activities remain aligned to mission objectives and deliver measurable outcomes.

Problem Definition & Service Co-Creation

• Engage directly with end users and leadership to identify operational challenges, workflow constraints, and mission needs, translating field insights into clear, actionable requirements that inform solution and service development.
• Collaborate with product and engineering teams to shape and iterate solutions based on live operational feedback, including supporting rapid adjustments during pilots.

Deployment, Integration & Adoption

• Work alongside engineers and solution specialists to deploy, configure, and validate systems in real-world environments.
• Ensure solutions perform reliably under operational conditions, troubleshooting issues and refining implementations as needed.
• Drive user adoption through hands‑on engagement, training support, and continuous interaction with end users.

Insights, Scale & Cross-Functional Leadership

• Capture and synthesize feedback, usage data, and performance insights to evaluate pilot success and inform improvements.
• Translate pilot outcomes into validated use cases,…