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Senior Manager, Customer Success & Process Excellence

Job in Leesburg, Loudoun County, Virginia, 22075, USA
Listing for: Resonant Clinical
Full Time position
Listed on 2026-10-20
Job specializations:
  • Management
    Change Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Resonant Clinical seeks a Manager, Customer Success to lead an assigned portfolio, building a high-performing team of Project Managers and Support staff. You will create standardized processes, drive global best practices, and partner with Business Development to optimize account growth and cross-sell services.

Your focus is on customer satisfaction and retention across the organization.

This posting is for the Senior Manager, Customer Success & Process Excellence role at Resonant Clinical, based in Leesburg, VA, United States.

We are looking to fill the Senior Manager, Customer Success & Process Excellence position at Resonant Clinical in Leesburg, VA, United States.

The Senior Manager, Customer Success & Process Excellence role at Resonant Clinical is now open for applications in Leesburg, VA, United States.

Join us at Resonant Clinical as our next Senior Manager, Customer Success & Process Excellence in Leesburg, VA, United States.

Position Requirements
10+ Years work experience
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