Retail Sales Associate; PT Leesburg

Overview

Be among the first 25 applicants. Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job mission
Retail Sales Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
• Greet and make customer contact
• Understand the customer s needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best – neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

• Must be 18 years of age or older
• Should be a people person
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance if necessary; sit/stand for extended periods; kneel, squat, climb ladders (location dependent); move boxes of product as required

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive benefits package including medical insurance options, dental, vision, life insurance and 401K. We also offer additional perks such as online learning and development courses, tuition reimbursement, student loan support, mentorship programs, a yearly lifestyle reimbursement, vacations, holidays and parental leave as part of our culture.

Temporary associates are provided medical, dental and vision insurance and an associate discount. Part-time associates are provided 401k, short term disability, lifestyle reimbursement and an associate discount.

Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure employment, training, compensation, transfer, promotion and other terms and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information and/or status as a protected veteran.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Sales and Business Development
• Industries:
  Sporting Goods Manufacturing

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