Special Transport Driver

Description

Perform professional, safe, and efficient towing, recovery, and roadside assistance services for heavy-duty, oversized, specialized, and commercial vehicles using assigned trucks and transport equipment. Operate all vehicles and equipment in compliance with company policies and applicable laws while demonstrating professionalism, dependability, strong communication skills, and a commitment to safety. Take pride in delivering exceptional service as a trusted "Hero of the Highway" while maintaining a positive attitude and dedication to helping others.

• Safely transport heavy-duty, oversized, commercial, and specialty vehicles without incident or damage.
• Complete towing, recovery, and transport assignments efficiently and within established time frames.
• Maintain full compliance with DOT regulations, company policies, permits, and safety standards.
• Accurately complete all required documentation, inspections, logs, and service records.
• Provide professional, courteous, and responsive customer service to clients and stakeholders.
• Protect company equipment through proper operation, inspection, and maintenance practices.
• Effectively communicate with dispatch, customers, law enforcement, and team members to ensure successful job completion.
• Maintain a strong safety record by identifying hazards and following established recovery and transport procedures.
• Respond reliably to emergency, after-hours, and on-call service requests.
• Contribute to a positive team environment through professionalism, dependability, and accountability.
• Preserve the company's reputation by delivering high-quality service and representing the organization professionally at all times.
• Ensure all vehicles, cargo, and equipment are properly secured and transported in accordance with industry standards.

Demonstrate sound judgment and professionalism in stressful, emotional, and emergency situations while making timely and accurate decisions. Effectively apply mathematical skills, follow detailed instructions, manage time and priorities, and achieve performance goals while maintaining safety standards. Maintain a strong commitment to quality, accuracy, and continuous knowledge of heavy vehicle mechanics, towing, recovery, and specialized transport techniques.

Requirements

• Possess correct and valid driver’s license for weight of vehicle assigned
• Live in a geographical area which will allow timely response to calls from home after hours, as required
• Present a clean, and well-groomed appearance
• Demonstrate positive customer service attitude- both to coworkers (internal customers) and customers
• Possess good English verbal communication. Legible handwriting and basic math functionality
• Ability to sit in a vehicle seat for extended periods, significant amount of driving, bending lifting, listening to and responding to radio and phone communications
• Successfully pass drug tests in compliance with company policy and FMCSA Regulations
• Must submit to and pass background check as per company policy and company’s contractual requirements
• Possess basic mechanical aptitude
• Possess a Class A Commercial Driver’s License (CDL)
• Possess a valid DOT Medical Certificate
• Possess or be eligible to apply for a DCJS certification, if required.

Preferred Qualifications
:
Previous towing experience; prior experience transporting oversized, overweight, high-value, or specialized loads.

The physical requirements listed below represent those necessary to safely and effectively perform the essential functions of this position. Reasonable accommodation may be provided for qualified individuals with disabilities.

This position requires regular use of hands and fingers,…