System Specialist

Our Fiber and Food service segment IT operations team is looking for a System Specialist for IT Infrastructure, located at Leeuwarden and Franeker in the Huhtamaki Fiber Technology Business Unit.

• Take responsibility for operations and maintenance of onsite IT infrastructure services.
• Provide 1st level end‑user and IT infrastructure support across Huhtamaki sites.
• Ensure support and maintenance of workstations, office printers, barcode printers/readers, and PDAs.
• Administer tickets in accordance with agreed service levels.
• Manage asset lifecycle and device inventory.
• Implement continuous improvements to IT infrastructure to increase resilience and capacity.
• Apply IT security standards and follow organizational security policies.
• Provide emergency on‑site support when needed.
• Handle end‑user communication.
• Cooperate closely with Global IT infrastructure teams and Business IT teams.
• Coordinate third parties and IT vendors.

• Preferably a bachelor’s degree in computer science.
• At least 1 year of experience managing IT infrastructure (network, servers, backup, Active Directory, workstation management, cyber‑security).
• Experience with ticketing tools.
• Service‑oriented attitude with flexibility, willingness to learn, and an open mind.
• Experience in Microsoft O365 environment and related tools.
• Fluency in Dutch and English, spoken and written.

The role is physically located at the Leeuwarden and Franeker sites, with occasional travel between them. The successful candidate must be prepared to provide emergency support 24/7 throughout the year.