Senior Manager, Revenue and Billing Assurance

Who we areDigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered Digi Cert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose Digi Cert to stop today’s threats and prepare for a quantum-safe future at Job summary

DigiCert is seeking a Senior Manager, Revenue and Billing Assurance to lead the operational governance, accuracy, and control of our global revenue and billing processes.

Reporting to the Corporate Controller, you will help ensure that customer contracts are translated accurately into billing and financial systems, invoices are complete and timely, revenue-related transactions are properly supported, and potential revenue leakage is identified and resolved. You will work closely with Revenue Accounting, Sales, Deal Desk, Order Management, Accounts Receivable, Customer Success, Legal, Finance Systems, and other cross-functional teams.

The successful candidate will combine strong quote-to-cash experience with financial discipline, operational leadership, and a continuous-improvement mindset.

What you will doLead Digi Cert's global revenue and billing assurance function, establishing clear ownership, controls, service levels, and performance expectations.

Develop and maintain an end-to-end assurance framework covering contract setup, order booking, billing, credits, rebates, renewals, amendments, cancellations, and other revenue-impacting transactions.

Partner with Finance Systems and IT to improve the integration of CRM, CPQ, contract-management, billing, marketplace, and ERP platforms.

Lead user-acceptance testing and operational-readiness activities for system implementations, product launches, pricing changes, and new commercial models.

Support acquisitions and business integrations by standardizing revenue and billing processes, controls, data, and reporting.

Review complex and nonstandard customer arrangements to identify billing, operational, and financial-reporting implications before transactions are booked.

Ensure invoices are accurate, complete, timely, and consistent with contractual terms and approved commercial arrangements.

Provide oversight of billing activity conducted through AWS, Microsoft Azure, Google Cloud, and other cloud marketplaces.

Partner with Revenue Accounting to ensure billing activity, contract data, and supporting documentation facilitate accurate revenue recognition and financial reporting.

Support the monthly and quarterly close through reconciliations, variance analysis, exception resolution, and review of billing-related adjustments.

Identify revenue leakage, billing errors, system gaps, and control weaknesses; lead root-cause analysis and corrective-action plans.

Establish and monitor key performance indicators, including billing accuracy, billing timeliness, unbilled amounts, credit activity, exception volumes, and issue-resolution times.

Maintain effective internal controls and supporting documentation for billing and revenue-related processes, including controls relevant to audits and SOX readiness.

Drive accuracy, accountability, customer service, and continuous improvement through collaboration and mentorship, laying the foundation for future team development and leadership.

Provide clear reporting and insights to the Corporate Controller and other senior leaders regarding risks, trends, and improvement opportunities.

What you will have Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
8 or more years of…