Office Administrator

Company Profile:

Cobalt Refrigeration is a family company; servicing refrigeration needs in the mountain west for the past 25 years. We value integrity, personal responsibility and doing a job right. As an employee, you and your family matter.

Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and maintain office records. Your work will ensure customers receive prompt and effective service, contributing to overall customer satisfaction.

• Answer incoming calls and assist customers
• Dispatch technicians to jobs and follow up to ensure completion
• Process and manage paperwork for insurance, licensing, and projects

• Strong spelling, grammar, and attention to detail
• Capable of using and learning technology (Word, Excel, Quick Books)
• Organized, dependable, and able to multi-task in a fast-paced environment
• Previous dispatch or office experience is a plus, but not required – we will train you

• Health, dental, vision, and supplemental benefits
• Paid holidays and vacation pay
• Great work environment