Senior Revenue Operations Manager

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Grow With Us

Workstream is looking for a Revenue Operations Manager to be a foundational partner to our go-to-market (GTM) teams. This is a strategic and high impact individual contributor role, with potential to grow to be a leader on the team. You will own the strategy, design, and execution of Workstream's revenue engine. You'll work closely with leaders across Sales, Marketing, and Post-Sales (customer success, implementation, and support), providing the data-driven insights, process optimizations, and strategic guidance needed to accelerate our growth and prepare the organization for scale.

This is more than a technical or analytical role; we're looking for a creative problem-solver with a strong business mind. You'll be a trusted advisor, leading complex, cross-functional projects and bringing a consultative approach to our most critical business questions. This is a high-impact, high-autonomy role for someone ready to build, iterate, and drive tangible results in a fast-paced environment.

This is a full-time hybrid position based in Lehi, Utah, with in-office days on Tuesday, Wednesday, and Thursday.

• Act as a strategic partner to GTM leadership, providing data-driven recommendations on topics such as territory and quota planning, incentive design, and market segmentation.
• Lead complex, cross-functional projects from ideation to implementation, such as defining new GTM motions, refining pricing strategies, or optimizing the customer journey.
• Build and maintain comprehensive dashboards and reporting that provide clear, actionable insights into pipeline health, sales performance, and revenue metrics for leadership.
• Conduct deep-dive analyses to identify and address bottlenecks, pinpoint growth opportunities, and improve overall operational efficiency.

• Design and implement scalable processes and workflows across the revenue organization to improve efficiency and drive consistent performance.
• Develop and document best practices, playbooks, and standard operating procedures to ensure operational rigor and consistency.
• Manage the annual planning process for GTM teams, collaborating with leaders and finance to align on goals and resource allocation.
• Support the optimization of our GTM technology stack (e.g., CRM, automation tools, reporting platforms), ensuring data integrity and a seamless user experience for our GTM teams.

• Identify opportunities for automation and workflow enhancements to reduce manual work and free up time for our GTM teams to focus on core revenue-generating activities.
• Monitor and measure the adoption of new initiatives, using feedback to continuously iterate and improve.
• Provide ongoing coaching and support to GTM teams, using data to help leaders and reps improve performance and achieve targets.

• 4-7 years of experience in a high-growth B2B SaaS environment, with a strong background in Revenue Operations, Sales Operations, CS Operations, or Business Operations. We also value backgrounds in management consulting or investment banking-turned start-up operator.
• Strategic & independent thinker: You're a self-starter who can turn ambiguity into clear, actionable plans. You're driven by the success of the business and have a strong bias for action. No task is too small for you.
• Data savvy & impartial: You're confident translating data into a…