Operations Internship

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, , , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

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Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We are looking for a driven Operations Intern with a basic understanding of supply chain, logistics, and business operations principles who is ready for an immersive, real-world experience. Under the supervision of our staff, the Operations Intern can expect to track and analyze operational data, support inventory and order fulfillment workflows, coordinate with cross-functional teams and partners, document and improve processes, and assist the Operations staff with other day-to-day activities.

If you are a motivated team player who can maintain efficiency and accuracy when multitasking, we encourage you to apply! This internship offers a year-long hybrid work schedule in Lehi, Utah. During the summer months the role is full-time, but will transition to part-time during the academic year.

• Working side by side with the Operations Business Intelligence Analyst on reporting and analysis requests, and shadowing other members of the Operations department to see how their work connects to the data
• Pulling, cleaning, and validating operational data from multiple sources (spreadsheets, internal systems, and marketplace and fulfillment partner data), and maintaining accurate and complete operational records
• Building and refreshing weekly and monthly reports, dashboards, and spreadsheets that track key metrics such as inventory levels, order status, shipment timeliness, and fulfillment accuracy
• Monitoring inventory, orders, and shipments across marketplaces and fulfillment partners, spotting anomalies and trends in the data, and flagging issues to the right owners for follow-up
• Digging into ad hoc questions from Operations team members (for example, "why did on-time shipments dip last week?") and presenting what you find in a clear, concise summary
• Documenting reporting logic, data definitions, and processes so that others can understand and reuse your work, and identifying opportunities to automate manual tasks and improve efficiency and accuracy
• Owning a small project or analysis during your internship and sharing your findings and recommendations with the Operations team
• Taking on additional tasks or projects to learn more about ecommerce operations, business intelligence, and supply chain management

• Currently pursuing a degree in Supply Chain Management, Operations Management, Business, Logistics, Industrial Engineering, Data Analytics, Information Systems, or a related field
• Possess an understanding of operations,…