Director, FP&A

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.

Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.

Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

In this key role, you will have responsibility for managing several key business areas. The Director, FP&A is responsible for overseeing and scaling the operational finance functions that support Lightspeed DMS's growth as a dealer management SaaS company. This includes billing operations, revenue operations support, procurement, accounts payable, and expense management.

The role partners closely with Sales, Customer Success, Revenue Accounting, FP&A, and Product to deliver operational excellence, accuracy, compliance, and a strong dealer experience across Lightspeed's module-based subscription business.

Leadership & Team Management

• Lead and develop the Financial Operations organization, including Billing Operations, Procurement, Accounts Payable, and Expense Management.
• Build, mentor, and retain a high-performing team, fostering a culture of accountability and continuous improvement.
• Establish KPIs, SLAs, and scorecards to drive operational rigor and transparency.
• Create scalable credit operations documentation, including SOPs, decision matrices, and training materials.

Billing, AP & Expense Operations

• Oversee billing operations for Lightspeed's module-based DMS subscriptions, ensuring accuracy, timeliness, and compliance.
• Support Revenue Accounting, Zone Billing, and ARM teams in ensuring billing and data accuracy across the Salesforce and Net Suite integration.
• Review dealer contracts to ensure billing and revenue terms align with agreements.
• Lead expense reimbursement processes, including policy compliance and reporting.
• Manage Accounts Payable operations, vendor payments, and cash controls.
• Partner with the Director, Accounting, and ELT to design, develop, and implement a formalized procurement function from the ground up, including defining processes, establishing governance frameworks, and building organizational capabilities to support scalable vendor management.
• Once implemented, oversee procurement operations including vendor selection, contract negotiation, purchase order management, and vendor onboarding.
• Develop and maintain procurement policies, approval workflows, and spending controls aligned with company objectives.
• Lead third-party risk management processes, including vendor due diligence, compliance reviews, and ongoing vendor performance monitoring.
• Partner with cross-functional stakeholders to optimize vendor relationships, negotiate favorable terms, and identify cost‑saving opportunities.

Credit Risk & Dealer Financial Management

• Design, develop, and implement a credit desk function to manage dealer credit risk across the Opportunity-to-Cash lifecycle, including credit evaluation for new dealers, order release approvals, credit limit management, and post‑sale credit/adjustment authorization workflows.
• Establish credit policies with tiered approval thresholds, documentation standards, and escalation protocols that balance revenue growth with margin protection and risk mitigation.
• Develop cross‑functional credit governance processes integrating Sales, Customer Success, AR, and Finance teams.
• Implement credit risk monitoring and reporting for DSO, bad debt exposure, credit utilization, adjustment trends, and approval turnaround times.
• Integrate credit management workflows within Net Suite and Salesforce to automate credit checks, approval routing, and exception handling across the…