Customer Service Rep
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2025-12-22
Listing for:
BoomCloud
Full Time
position Listed on 2025-12-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Overview
We are looking for a customer service rep that can become familiarized with our software. We help dental practices create, organize and automate a dental membership program. You will be helping answer questions from our users, developing a clear knowledge base, managing live tickets, live chat support requests, submitting data to our design team for our users and working with the team to improve our application.
Organizational, communication and teamwork skills are required.
- Answer questions from users
- Develop a clear knowledge base
- Manage live tickets
- Handle live chat support requests
- Submit data to the design team for our users
- Work with the team to improve our application
- Organizational skills
- Strong communication skills
- Teamwork skills
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