Member Services Associate

Job Title

Member Advocate

Hybrid:
On-site Monday/Tuesday, remote rest of week

3 Months (Possibility of being Permanent)

$19.35/hr on W2

30 hours/Week

• Training
  
  Hours:
  
  10-3 pm MST
• After training house: 30 hours a week between 9-4 (to be assigned at offer)

$500 completion bonus upon successfully finishing your contract

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

• Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support.
• Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare.
• Support and cultivate an office culture that aligns with Collective Health values and incorporates the outstanding aspects of the team.
• Reporting to a Team Lead, this will be an essential role to our client.