Medical Accounts Receivable Supervisor

Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.

If you’ve ever wanted to use your billing and leadership expertise to make a difference, this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like, and our Accounts Receivable team plays a critical role in that mission.

We’re not just looking for people who know medical billing codes by heart. We’re looking for detail-oriented leaders who thrive on accuracy, process improvement, and team success. If you can oversee complex receivables, ensure timely collections, and support your team with integrity and care, you’re our kind of person.

The Role:
Medical Accounts Receivable Supervisor | Lehi, UT

The Accounts Receivable Supervisor leads a team that ensures we collect payments accurately and timely, enabling Serenity to continue to grow in its mission to help more people take their back their lives from mental health challenges. This is a great opportunity to grow your career and make a difference for those who need it most.

What You’ll Do:

• Lead an internal team of A/R specialists for a multi-state provider group
• Track and report on key performance indicators
• Ensure timely denial management
• Drive A/R process optimization across offices and functions
• Coordinate resolution of patient concerns regarding claims processing and billing issues with/through our patient liaison department
• Improve policies and procedures for decreasing Days in A/R
• Assist management in identifying obstacles to financial performance related to A/R (Denial Management, Over funded Accounts, Coding Trends, Payor issues).
• Ensure integrity and compliance in all collections-related processes
• Manage productivity and quality of work, providing guidance and feedback.
• Promote a team culture where all employees are positive, solution oriented, and pursue continued improvement

What You Need:

• Sincere commitment and desire to help patients
• 5 years managing a team of A/R specialists in a company of 500+ employees
• Deep understanding of government plans and/or commercial plans
• Professional billing (not facility) experience, mental health preferred
• Process development and continuous improvement
• Professionalism in dress and conduct
• Critical thinking, time management, detail orientation, excellent communication
• Sense of urgency and desire to achieve results

Why You’ll Love It:

· Competitive pay based on experience

· 90% of Medical, Dental & Vision premiums covered by the company

· 401k retirement plan

· 10 PTO days (15 after first year) + 10 paid holidays

· Earn rewards for referring great people to our team

· Rapid growth means real promotion opportunities

Who We Are:

Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here.

This position is contingent on successfully completing a criminal background check and drug screen upon hire.