Dev-Ops Engineer

Position: SRE/Dev Ops Engineer

Duration: 05 months with possible Extension

Location: Lehi, UT (Hybrid)

Pay rate: $59/hr

• Provide deep technical troubleshooting for escalated issues that involve s most technically complex or large-scale customers;
• Troubleshoot, monitor, and report tools to analyze the root cause of serious and impactful technical issues and build stable and sustainable solutions and improvements;
• Work closely with customer care, internal escalation teams, product management, and engineering to seek solutions for customers and drive ownership of tasks toward completion;
• Drive and improve the whole lifecycle of operational readiness from inception and design, through deployment, operation and refinement;
• Develop tools, operational enhancements, and automated solutions that enable self-service configuration changes, speed deployments and improve monitoring in support of business-critical customer facing SaaS applications and environments.
• Ensure proper monitoring and metrics are being built into the applications before going to production

• Full Stack troubleshooting experience including networking, operating system (Debian, CentOS), Apache, HA Proxy, Nginx, RDBMS
• Experience leveraging monitoring tools such as Splunk, New Relic, Nagios for troubleshooting
• Experience with AWS and/or Azure stack – particularly in the areas of networking (VPCs, security groups), VMs (EC2), databases (RDS), load balancing (ELB, ALB)
• Excellent information management practices, such as detailed documentation, usage of wikis, and other collaboration tools
• Ability to scope project work, estimate effort and then break down work into sub-tasks.
• Experience developing applications in one or more of the following:
  Python, Java or Go.
• Strong comprehension of continuous integration and continuous deployment methodologies.
• Excellent written and verbal communication skills, demonstrating the ability to effectively convey technical information to both technical and non-technical audiences

• Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, or related field