Business Excellence Program Manager

1 day ago Be among the first 25 applicants

This range is provided by Tech Observer. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$45.00/hr - $49.29/hr

Direct message the job poster from Tech Observer

Steer program strategy and amplify impact across all domains, ensuring measurable outcomes align with business intent.

Own the Lean Six Sigma and process enablement training operations, including calendar management, logistics coordination (virtual/onsite), enrollment tracking, and certification records.

Support the Gen AI citizen community by managing use-case intake, leading proof‑of‑value pilots, and scaling rollout. Build simple, safe enterprise Gen AI workflows and curate/govern prompt libraries and guardrails in partnership with IT.

Define and track a balanced set of program KPIs (comms reach, training completion, Gen AI ROI, adoption) and create executive‑ready dashboards and reporting cadences.

• 3+ years in program management, operations, communications, or process improvement in a cross‑functional environment.
• Proven experience executing internal communications and running training operations at scale.
• Demonstrated ability to lead or partner on structured change management programs (Prosci/ADKAR preferred).
• Familiarity with Continuous Improvement (CI) methods;
  Lean Six Sigma Green Belt is preferred.
• Strong bias for action, a collaborative and audience‑first mindset, and curiosity for applying Gen AI to practical workflows.
• Exceptional written/verbal communication skills and a strong executive presence.
• Preferred:
  Familiarity with Google Workspace, including Gemini & Google Vids, Tableau, Slack, Zoom, & Lucid. More important is the ability to quickly learn new tools (including GenAI assistants) and apply them.

Mid‑Senior level

Contract

Management

IT System Data Services

Salt Lake City, UT $-$ (1 week ago)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.