Site Reliability Engineer

Enzo Health is a healthcare technology company transforming home health operations through purpose-built artificial intelligence. We deliver a secure, HIPAA-compliant AI platform that unifies intake, clinical documentation, coding, and quality assurance—enabling agencies to reclaim time and revenue while elevating patient care.

Enzo addresses the critical challenges facing home health agencies today: rising operational costs, clinician burnout, shrinking reimbursement margins, and increasing compliance demands. Our integrated AI solution automates documentation workflows from referral to final QA, allowing clinical staff to focus on delivering exceptional patient care.

• Enzo Intake: Delivers intake decisions in seconds, automatically extracting key data from referrals to increase admissions and reduce processing delays.
• Enzo Scribe: Auto-generates OASIS documentation, clinical narratives, and care plans, reducing documentation time by up to 75%.
• Enzo QA: Ensures documentation meets the highest clinical standards with approximately 95% coding accuracy, reducing compliance risk while increasing reimbursement by an average of $185 per episode.

Trusted by top-performing home health agencies nationwide, Enzo delivers measurable results: documentation time under 25 minutes per visit, referral intake under 5 minutes, and 30-50% savings per episode of care. These efficiencies effectively double staff capacity while maintaining exceptional quality and compliance.

As reimbursement pressures intensify, Enzo Health empowers agencies to navigate cost‑cutting measures without compromising care quality, positioning AI as the essential strategy for sustainable growth in home health.

Enzo builds software for home health care teams. Our systems support important clinical and business workflows, so they must be available, secure, and easy to operate.

We are hiring a Senior Site Reliability Engineer to join our Security and Site Reliability team. You will focus on a stable, scalable AWS and Kubernetes platform, reliable Postgres operations, and safer delivery. You will also help mature observability, on‑call, and incident response practices across engineering.

This is a hands‑on role. You will diagnose production problems, improve infrastructure, write automation, and help product engineers operate their services with confidence. You will make our systems safer without slowing product delivery.

• Operate and improve our AWS and Kubernetes environments.
• Own infrastructure changes through Terraform, including modules, state, review standards, and drift control.
• Improve environment management, cluster practices, and deployment reliability.
• Make CI/CD and releases safer through clear checks, reliable rollbacks, environment consistency, and release observability.
• -mprove capacity planning, resource controls, resilience, and cost visibility.
• Build automation that removes repetitive operational work and reduces avoidable failures.
• Own the operational health of Postgres in production.
• Verify backups and regularly test restore procedures against agreed recovery targets.
• Improve monitoring for connections, storage, slow queries, locks, and other important failure signals.
• Guide safe schema migrations, database access, and production change procedures.
• Find performance and capacity risks before they affect customers.
• Maintain clear database runbooks for common failures and emergency work.

• Improve dashboards, monitors, logs, traces, and alert routing.
• Validate existing service-level indicators and objectives, then close important coverage gaps.
• Participate in and improve the company-wide on‑call rotation.
• Write practical…