IT Manager

As IT Manager, you will own our IT environment end-to-end: devices, security, office networking and Wi‑Fi, and compliance. This is a hands‑on role for someone who likes building clean systems and being the go‑to person for every technical issue in the company.

• Run device management for Mac and Windows fleets through Apple Business Manager and Jump Cloud MDM.
• Maintain endpoint security and respond to alerts.
• Own office networking and Wi‑Fi which includes configuring access points, firewalls, and switches, monitoring performance, troubleshooting connectivity issues, and managing ISP and vendor relationships.
• Own onboarding and offboarding so access is granted by role on day one and fully revoked on exit.
• Track hardware assets through their full lifecycle, from procurement to secure disposal.
• Provide help desk support to employees and document fixes so issues don’t repeat.

• 3+ years in IT support or systems administration, with at least 1 year as the primary IT owner at a company.
• Hands‑on experience with an identity provider (Jump Cloud, Okta, or Entra ) and Google Workspace administration.
• Experience with MDM for macOS and Windows.
• Hands‑on experience deploying and managing business Wi‑Fi and networks.
• A security‑first mindset, including least‑privilege access, MFA, and patching discipline.
• Clear communication with non‑technical coworkers.
• Comfort working independently without an existing IT team.

• SOC 2 audit experience, especially with Vanta.
• A degree or certification in IT, networking, or security (CompTIA, Apple, Jamf, etc.).
• Experience at a startup or high‑growth company.