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Support Operations Specialist — Data-Driven Process Optimizer

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: Pattern
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Specialist, Business Systems & Technology Analysis, Data Analyst, CRM Systems & Management
  • Business
    IT Specialist, Business Systems & Technology Analysis, Data Analyst, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Pattern is seeking a Customer Support Operations Specialist to join our growing team in Utah. You will manage a queue of SaaS support tickets, help the core CS team with process and tooling questions, and drive improvements to workflows, SOPs, and knowledge bases.

This is a hands-on role focused on making our support operations faster, cleaner, and more scalable. You will use data to identify bottlenecks, track metrics, and partner with Technical Support, Product, and Engineering to resolve

Consider building your career as a Support Operations Specialist — Data-Driven Process Optimizer at Pattern.

The Support Operations Specialist — Data-Driven Process Optimizer position in the Management & Operations, Sales field is open for applications.

We have an opening for a Support Operations Specialist — Data-Driven Process Optimizer in Lehi, UT, United States within Management & Operations, Sales.

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