Lead Human Resources Specialist - CCU

• Department: Department of Veterans Affairs
• Location: Location Negotiable After Selection

The VHA has adopted the HR Modernization and Shared Services Implementation, which is a new model of organizing and consolidating essential HR functions and services to the VISN level. This position is located within VISN 4 (legacy) Consolidated Classification Unit (CCU). The selectee can work from their current duty location.

Major duties include, but may not be limited to:
Ensures the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services. Articulates and communicates assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.

Coaches the team in the selection and application of appropriate problem solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution.

Leads the team in identifying, distributing and balancing workload and task among employees in accordance with established work flow, skill level and/or occupational specialization, making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks, and ensuring each employee has an integral role in developing the final team product.

Trains or arranges for the training of teams members in methods and techniques of team building and working in teams to accomplish tasks or projects and provides or arranges for specific administrative or technical training necessary for accomplishment of individual and team tasks .

Monitors and reports on the status and progress of work, checking on work in progress and reviewing completed work to see that the supervisors instructions on work priorities, methods, deadlines and quality have been met. Serves as a coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members.

Ensures work assignments, such as Classification actions, Consultations on classifications, position management and functional statements, Desk Audits, Consistency Reviews, reports, etc. are executed by the team in a timely manner. Proportionally distributes the CCU's workload and special projects to team members for maximum productivity levels. Tracks the progress of work and contacts team members when there appears to be delays and offers advice on how best to proceed.

Makes day-to-day adjustments in accordance with established priorities and/or assessments of the impact on customer service. Reviews work and conducts consultation sessions to ensure the CCU Supervisor's directions have been followed. Modifies or rejects work products that fail to meet the CCU's established standards and team cultural norms.

Advises, supports, and assists Classifiers to prepare network-wide written and oral communications and recommendations to customers, formal evaluation statements, appeal packages, desk audit questionnaires, trainings, position management and functional statement guidance, etc. and to apply VHA, VA and OPM guidance and regulations.

The position is responsible for distributing, summarizing, and/or presenting information to Classifiers from network leadership, the CCU Supervisor, and from VHA and VA specialists. The Lead also provides instruction to Classifiers on the myriad of unique and specialized aspects of Classification and position management and functional statement guidance so that specific tasks may be executed consistently.

Written instructions, desk guides, practices, specific reference materials, etc. are discussed with Classifiers and made available. The Lead offers recommendations and or summaries of current problems and secures assistance from the CCU Supervisor as needed on controversial situations. The position often acts as an intermediary between the Classifiers and the CCU customers.

Given the frequent interactions with Classifiers, the Lead is tasked with fully addressing informal complaints by Classifiers and refers the most egregious situations to the CCU Supervisor. The Lead regularly provides recommendations to the CCU Supervisor on the performance, progress, training needs, and any conduct-related concerns of the Classifiers.

Provides feedback…