Marketing Operations Director

About Ancestry:

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives.

Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families. We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations).

We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity. Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.

At Ancestry, we connect everyone with their past so they can discover, preserve, and share their unique family stories. As the Marketing Operations Director, you’ll be the operational heartbeat of a world-class marketing organization—building the systems, tools, and processes that enable strategic integration with creativity at scale and speed. You will report to the Chief Marketing Officer and work side by side with the senior marketing leaders across Brand, Integrated Marketing, Consumer Insights, Commercial Planning, Media, and Lifecycle Marketing to ensure flawless alignment and execution.

This role is ideal for a strategic operator who thrives at the intersection of marketing, technology, and innovation. You bring the rigor of an operations leader, the foresight of a strategist, and the curiosity of a builder—using AI and smart process design to make work more efficient, connected, and inspired. You will help shape the flow and structure of how marketing operates, ensuring alignment across executive priorities, business objectives, and corporate deliverables.

• Strategic Planning and Alignment:
  Lead the annual and quarterly marketing planning process to ensure that leaders are aligned on timing and inputs across strategies, budgets, and priorities.
• Executive Coordination:
  Serve as a trusted partner to the CMO, driving clarity and accountability across the marketing leadership team on deadlines and deliverables for marketing and key executive meetings, marketing town hall and monthly business reviews.
• Operational Excellence:
  Design and continuously improve the marketing operating model, ensuring seamless connection between strategy, creative, and execution across global teams.
• AI and Process Innovation:
  Identify and integrate AI-driven tools and automation that increase marketing velocity, accuracy, and creative excellence.
• Cross-Functional Collaboration:
  
  Build strong partnerships across marketing, finance, product, data, and communications to streamline operations and accelerate decision-making.
• Culture and Connection:
  Strengthen collaboration and engagement across a remote-first marketing organization, fostering a culture of alignment, accountability, and belonging.

• 10 or more years of experience in marketing operations, marketing strategy, or program management within high-growth, global organizations.
• Adept at connecting vision to execution and creating order out of complexity.
• Skilled at partnering directly with executives and cross-functional teams to drive…