Community Manager - TikTok Shop

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI.

Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon,  ,  , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

To learn more, visit  or email [email protected] . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one Newsweek’s Global Most Loved Workplaces®.

We need a Community Manager for Tik Tok Shop to execute creator-led campaigns at scale within the Tik Tok Shop ecosystem. This role focuses on managing campaign budgets, sourcing and engaging creators through data-driven outreach, and optimizing campaign performance through strong operational execution and analytics. This is a full-time role and will work a hybrid/flexible schedule based in Lehi, Utah or Los Angeles, CA.

• Execute creator acquisition through mass outreach using internal tools and data-driven strategies
• Build and grow invite only creator groups on Lark, Discord and offline.
• Manage campaign budgets allocated by Account Managers and support budget allocation across multiple campaigns
• Identify, source, and engage creators for Tik Tok Shop campaigns using internal creator data platforms
• Coordinate with internal teams to align campaign execution, including Account Managers and Creator Management
• Track and analyze campaign performance, then adjust strategy based on performance insights
• Support large-scale campaign launches and major campaign moments such as product launches and brand days
• Occasionally participate in client or brand meetings to gather requirements and support campaign alignment

• Familiarity with Tik Tok Shop or the creator economy;
  Tik Tok Shop experience is strongly preferred
• Strong analytical thinking and willingness to deep dive into data and performance
• Project management capability and the ability to manage multiple campaigns simultaneously
• Curiosity, strong learning agility, and an operational mindset
• Experience in digital marketing, e-commerce operations, creator campaigns, BI/reporting, or dashboard creation is preferred

• Ability to manage multiple campaigns effectively and deliver campaign execution at scale
• Strong campaign performance optimization through data insights and strategy adjustments
• Efficient creator sourcing, outreach, and engagement to support brand campaign goals
• Strong collaboration with internal stakeholders across account management, creator management, and international teams
• Taking full ownership of campaign execution and following through to completion

This role offers strong learning opportunities and potential mobility into Account Manager roles or broader strategic roles over time. It is a great opportunity for someone who wants exposure to both…