Lead Store Associate N Way Lehi, UT
Listed on 2026-01-02
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Retail
Customer Service Rep, Retail Associate/ Customer Service
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.
Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.
Lead Store AssociateType of Work: Full-Time
Shift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays.
Starting Hourly Pay Rate: $18.50/hr - $20.50/hr
Location: 3633 N Thanksgiving Way, Lehi, UT 84043
As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team. As a key player in our retail operations, you'll serve as a brand ambassador, drive performance, and help shape a welcoming, compliant, and high-performing retail store environment.
What You’ll Do Customer Experience & PeopleLead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.
Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.
Promote a respectful, inclusive, and collaborative workplace—where positivity and teamwork fuel great customer experiences and smooth operations at checkout.
Operational Excellence & ProcessesExecute opening and closing duties, including daily huddles and cash reconciliation.
Verify customer IDs and maintain accurate POS profiles.
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