Dual Director of Sales

Description

The Courtyard by Marriott located in Lehi is looking to add to our hospitality family!?

This beautiful hotel is located perfectly at Thanksgiving Point where you are within walking distance to incredible museums, gardens, and shopping centers. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career!

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

• Travel Perks
• Optional Daily Pay
• Flexible Schedules
• Health/Life Insurance
• 401k
• Paid Time Off
• Dental/Vision
• Employee Assistance Program
• Referral Program

Oversee the sales operations of the hotel with the goal of maximizing REVPAR and overall revenues for the property and its ownership. Sets sales strategies to achieve overall property goals for both rate and occupancy.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral
• Develop/maintain knowledge of market trends, competition and customers
• Attend trade shows, community events and industry meetings
• Prepare correspondence to customers, internal booking reports and file maintenance
• Finalize all books/contracts in a timely manner servicing guests through the process
• Participate in revenue management call, pre-convention meetings, training and other sales-related meetings
• Assist with hotel budget planning, sales and revenue forecasting and actively participates in the hotel’s revenue management process
• Pursue new clients through creative/innovative sales techniques
• Qualify clients, develop proposals, and prepare contracts
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments
• Initiate and implement sales promotional programs with travel partners
• Anticipate guests’ needs, respond promptly, and acknowledge all guests
• Work with other departments within the hotel to provide quality service to customers
• Train front desk staff and other applicable staff members on sales call process
• Conduct on-site tours, when needed
• Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel
• Keep abreast of market trends, competitor’s activities, and guest/client feedback
• Maintain professional image through appearance and dress
• Other duties as assigned

• Knowledge of hospitality industry and business management fields
• Proficiently speak, read, write, and comprehend the English language
• Able to read and write to facilitate the communication process
• Able to work independently with minimal supervision and desire to participate as part of a team
• Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred
• Knowledge of sales process, client base, and general market knowledge
• Ability to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations
• Ability to negotiate, convince, sell and influence professionals and hotel guests
• Knowledge of revenue management and successfully forecast business on both short-term and long-term basis
• Develop and maintain rapport with key community contacts to ensure a visible presence in the community
• Lead and be a role model for all team members
• Able to make decisions with only general policies and procedures available for guidance
• Able to study, analyze…