Revenue Enablement Specialist

Position: Staff Revenue Enablement Specialist
At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company.

Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Who We Are We’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.

Position Summary Sunrun is the largest dedicated residential solar company in the United States with a fleet of over 1.2M systems. As a Staff Revenue Enablement Specialist within Post-PTO Effectiveness, you are the senior-most execution expert driving high-impact initiatives to generate additional revenue from Sunrun’s service-related products across our customer fleet.

Operating with full autonomy, you own the end-to-end design and rollout of process automations, sales/service enablement tools, and playbooks that empower frontline service, care, and field teams to attach, cross-sell, and upsell post-PTO service offerings (e.g., service plans, system upgrades, battery add-ons, coverage packages, and maintenance products).You set the execution standard for the team and serve as the organizational authority on optimizing commercial metrics—including service product attachment rates, cross-sell conversion, average order value, and tool adoption.

This role manages no direct reports but actively elevates the entire function.

Essential Duties and Responsibilities Drive Extra Product Sales:
Create training programs, guidebooks, and coaching frameworks that give field technicians and support reps the skills to offer extra products, while mentoring junior specialists on the team to run their own successful projects.

Track & Improve Sales Metrics:
Measure pitch frequency, customer acceptance, and total extra revenue brought in—translating this data into clear performance updates for company executives.

Find Sales Opportunities:
Look at daily customer conversations and service visits to find natural moments where offering a product upgrade makes sense.

Build Simple Playbooks & Guides:
Create clear step-by-step guides, cheat sheets, and handling-objection tips so service teams can easily talk to customers about extra options.

Align Teams Across the Business:
Work closely with leaders in Sales, Marketing, Customer Service, and Operations to make sure everyone agrees on product offerings and frontline incentives.

Improve Daily Tools & Workflows:
Make sure the software, apps, and forms used by field technicians and support reps make it easy to pitch and log a new sale.

Staff Revenue Enablement Specialist responsibilities include:

Autonomously map out big-picture plans and sales goals for major new product launches or service offers.

Get buy-in from senior leaders to include simple sales steps in everyday customer service routines.

Figure out why frontline staff might hesitate to offer products (like fear of sounding pushy) and design training that makes pitching feel natural and helpful.

Host planning sessions and workshops with senior directors to keep revenue goals aligned.

Set team standards for…