Experienced GSOC Operator - Weekends

Experienced GSOC Operator - Weekends Only

Location:

Lehi, UT – Weekends Only – Part Time. Salary: $24.50/hr (Base pay range $24.00/hr). The role focuses on centrally managed law enforcement radio monitoring, event logging and recording, alarm monitoring of intrusion detection systems, emergency dispatch, incident reporting and analysis, and remote alarm panel programming.

• Respond to all alarms, disturbances, and incidents that may occur.
• Write reports, send emails, and keep up with day-to-day operations.
• Show and maintain proficiency with responding to medical incidents and CPR/AED.
• Patrol interior and exterior of the premises.
• Serve as a general security presence and visible deterrent to crime and client rule infractions.
• Detect suspicious activities, watch for criminal acts, and client rule infractions at or near the assigned post that may threaten the property, employees, and visitors.
• Report all incidents, accidents, and/or medical emergencies to Leadership.
• Follow procedures to respond to emergencies and alarms, such as medical incidents, bomb threats, fire alarms, or intrusion.
• Complete shift assignments (including overtime, if assigned).

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, plus 401K options.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, Free Uniforms, Paid Training, and Weekly Pay.
• Daily Pay Access Program.
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more.

• 21 years of age or older.
• High School Diploma, GED, or ability to complete GED within 6 months.
• Standard computer/technology skills.
• Conflict resolution and de‑escalation skills a plus.
• Must be able to interact with a wide range of individuals professionally.
• Must have great attention to detail and remain vigilant throughout the shift.
• Must be able to respond to emergencies with rapid, effective judgment and appropriate escalation.
• All candidates must be willing to participate in the Company’s pre‑employment screening process, including drug screen and background investigation.
• Must be fluent in English.
• Must have reliable transportation.
• Must arrive well rested and alert.
• Must be punctual.
• Must maintain a neat, professional appearance and be dressed in the assigned uniform.
• Must be friendly and professional.
• Must provide high‑quality customer service and communicate effectively, both verbal and written.
• Must handle typical and crisis situations efficiently and effectively.
• Must understand and execute post orders, including enforcement of client and company policies, rules, and regulations.
• Must complete CPR, First Aid, and AED training and certification.
• 1–2 years of SOC, GSOC, or Customer Service Call Center experience.
• Experience with dispatch, EMS escalations, and awareness of access control security concepts.
• Leadership skills required (accountability, SLA’s, metric‑driven, goal oriented).
• Must be resourceful, independent, and flexible to client/operations support engagements.
• Exposure to utilization of Security Incident Management Tools (Alarm Management, CCTV, Geo‑Fencing applications, Geo‑Political Intelligence, etc.).

• Stand/walk for up to an entire shift on various surfaces (tile, concrete, carpet).
• Climb stairs and ramps.
• Bend/twist at waist, knees, and neck to perform various duties.
• Lift or carry up to 40 pounds occasionally.
• Work in various environments, including adverse outdoor conditions such as cold, rain, or heat.
• Maintain constant mental alertness and attention to detail while setting priorities and following up on assignments.

• Retirement plan.
• Employer‑provided medical and dental coverage.
• Company‑paid life insurance.
• Voluntary life and disability insurance.
• Employee assistance plan.
• Securitas Saves discount program.
• Paid holidays.
• Paid time away from work.

We also offer the possibility of accessing earned wages on a daily basis before payday (restrictions and fees may apply). Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending…