Application Engineer

ABOUT THIS POSITION

We’re looking for a brilliant, driven Application Engineer to join our growing technical scale team. While our Application Engineers contribute across the Technology organization, their primary focus is designing, building, and implementing high-performance web and process applications. This team is responsible for maintaining the reliability and throughput of critical systems, with a strong emphasis on uptime, scalability, and operational excellence. Engineers in this role also troubleshoot and resolve complex technical issues to ensure seamless system performance.

WHAT YOU'LL DO

• Proposes technical solutions to the Manager, Application Engineering

• Designs/develops/tests/implements improvements or new features into the Waystar website and core processing applications

• Responsible for developing/augmenting applications based on the functional and technical specifications

• Responsible for adhering to Waystar coding standards and the approved technologies

• Unit tests all changes on development, and then works with the appropriate Business and/or Technology Owner(s) to ensure that the developed solution meets the business requirements

• Communicates the development progress daily to the senior-level team members

• Attends to any work items assigned through the internal case system in a timely fashion

• Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress

• Assists in the QA process

• Participates, as required, in Production Code Turn days, providing instructions for deploying the code changes successfully, and for Smoke Testing code post-release

• Develops and maintains open and fluid communication with Management

• Develops and maintains a positive relationship with other team members

• Handles assignments that require moderate technical and/or business domain research, with minimal oversight

• Assists in the creation and/or approving of technical specifications Assists in identifying areas in the application that need to be refactored

• Works with the various departments and team members to design and/or implement various new enhancements to the existing web application.; this includes, but is not limited to, SQL table design, SQL stored procedure design, and process design in the designated programming language

• Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production

• Identifies and informs the Manager, Application Engineering of areas of the application that can be improved by refactoring, optimization, or other improved technology solutions

• Notifies the Manager, Application Engineering of any problems that negatively impact applications, and works to implement a solution

• Communicates and works with the Manager, Application Engineering to reassign any items that cannot be addressed in a timely fashion

• Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease

• Additional duties as assigned

WHAT YOU'LL NEED

• 0-3 years’ experience

• Basic understanding of programming concepts

• Can code in one or more general purpose programming languages; C# and .NET programming languages are preferred

• Experience with SQL

• Experience with infrastructure components such as servers, networking, load balancers, and MQ preferred

• Excellent written and verbal communication skills

• Ability to work in a very fast-paced environment & welcome change

• Highly self-motivated

• Ability to work both in team and solo environments

• Bachelor’s degree in related field or equivalent work experience

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+…