Principal Software Engineer - Platform Services

Principal Software Engineer - Platform Services

Lehi, Utah, United States;
Remote - US

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Net Documents is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

Net Documents provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer‑centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest‑Growing Private Companies in America.

Other recent awards include:

• Two‑time winner (2024, 2023) National Top Workplaces
• Two‑time winner (2024, 2023) Top Workplace innovation
• Three‑time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
• Three‑time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
• Three‑time winner (2024, 2023, 2022) Top Workplace Work‑Life Flexibility
• 2024 Technology Industry
• 2023 Top Workplace Purpose & Values
• 2022 Top Workplace Employee Appreciation and Employee Well Being

Net Documents is a hybrid, remote‑friendly workplace. Come join our team and work inspired each day!

We’re looking for a Principal Software Engineer to help shape the future of intelligent document management for thousands of law firms worldwide. You’ll build and scale the core capabilities that keep Net Documents running—operating across global regions, managing petabytes of data, and driving innovation in our C#/.NET, Kafka, and AWS stack.

In this hands‑on leadership role, you’ll spend roughly 50% coding, 20% on architecture and design, 20% mentoring, and 10% on cross‑team strategy. You’ll define how we scale services, enable AI‑driven content enrichment (including OCR and entity extraction), and deliver the performance and reliability legal professionals depend on 24/7.

You’ll shape the foundational services behind every Net Documents product—search, document lifecycle, authentication, authorization, metadata management, DLP, and workspace management. As part of Platform Services, you’ll work across multiple teams focused on scale, security, and AI innovation—all within a FedRAMP Moderate and multi‑region environment.

Reporting to the Senior Director of Software Engineering, this high‑visibility role offers lasting architectural influence across the platform.

Technical Leadership & Strategy

• Define and execute the architectural vision for Platform Services with multi‑year impact
• Establish and own patterns, standards, and uptime/performance targets adopted across engineering
• Drive initiatives that improve scalability, security, performance, and developer experience
• Influence organization‑wide technical strategy and guide platform modernization
• Stay at the forefront of emerging technologies and apply them thoughtfully

Design and Architecture

• Design and evolve core services—search, document lifecycle, authentication, authorization, metadata management, DLP, and workspace management
• Scale Intelligent DMS capabilities globally with regional storage options
• Build content enrichment pipelines for billions of documents using OCR and entity extraction
• Make architectural decisions balancing performance, security, cost, and maintainability
• Define API design and versioning strategies with strong documentation

Ownership & Execution

• Take full ownership of initiatives from concept to production
• S…