Vertical Quality Manager & Foundation VQ

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Vivint is seeking a highly experienced and visionary Senior Manager, Quality Assurance (Mobile) to lead our native mobile application quality engineering efforts. In this pivotal role, you will be responsible for defining and driving the comprehensive quality strategy for our core mobile platforms, ensuring exceptional user experiences and defect-free deliveries. You will lead, mentor, and grow a team of talented QA engineers, championing an "automate-first" and "shift-left" philosophy.

This is a hands‑on leadership opportunity for an individual passionate about cutting‑edge mobile technologies, dedicated to fostering a culture of quality, and adept at collaborating across complex, fast‑paced environments.

• Strategic Mobile QA Leadership: Define, implement, and continuously evolve the end‑to‑end quality strategy for Vivint's native iOS and Android mobile applications, ensuring comprehensive test coverage and high standards.
• Team Leadership & Mentorship: Lead, mentor, and grow a high‑performing team of mobile QA engineers, fostering their technical skills, career progression, and a continuous improvement mindset.
• Quality Process & Standards: Establish and champion robust QA processes, including test planning, execution, defect management, reporting, and bug review best practices, tailored for mobile development.
• Automation‑First & Shift‑Left: Drive the implementation of an "automate-first" strategy, integrating automated testing early into the mobile development lifecycle and advocating for testability from requirements through design.
• Cross‑Functional
  
  Collaboration:
  
  Partner directly with Architects, Product Managers, Designers, Engineering Leads, and other stakeholders to embed quality principles and best practices throughout the entire mobile software development process.
• Release & Production Readiness: Actively participate in backlog refinement, automation prioritization, and production calls. Raise quality concerns proactively during development and help resolve production issues efficiently.
• Project &
  
  Risk Management:
  
  Create and manage complex project schedules across multiple mobile teams, proactively identify, manage, and de‑escalate risks, and communicate project status, risks, and dependencies clearly to all stakeholders.
• Data‑Driven Quality: Utilize tools like JIRA and Confluence to track quality metrics, build insightful dashboards, and generate reports that provide visibility into mobile app quality status, trends, and team performance.

• 8+ years of progressive experience in Quality Assurance, with at least 5+ years in a leadership/management role specifically focused on native mobile application testing (iOS and Android).
• Deep expertise in the entire Software Development Life Cycle (SDLC) and modern quality engineering practices.
• Proven experience leading, mentoring, and developing direct reports, fostering a growth mindset within a QA team.
• Strong understanding and experience with the mobile application ecosystem, including release processes for iOS App Store and Android Play Store.
• Demonstrated experience in implementing an "automate-first" and "shift-left" testing strategy within mobile development.
• Proficiency in working in fast‑paced, Agile, and matrix‑based organizational structures.
• Exceptional project management skills, including the ability to create and manage schedules, prioritize deliverables based on business needs, and effectively lead meetings.
• Strong risk identification, management, and de‑escalation abilities with both strategic and tactical approaches.
• Excellent written and verbal communication skills, capable of…