Patient Care Specialist ( Lehigh

Patient Care Specialist ( Lehigh) page is loaded## Patient Care Specialist ( Lehigh) locations:
Lehigh Acres, FLtime type:
Full time posted on:
Posted Todayjob requisition :
M101812
** Job Description Summary
** The Patient Care Specialist is responsible for greeting and registering patients as they enter the medical office. Provides phone, clerical, and data entry support including insurance verification. Directs patients, visitors, and callers to appropriate parties and answers basic questions.
** How will you make an impact & Requirements*
* • Greet and check in patients upon arrival at the medical office.
• Answer phone calls and schedule appointments for patients.
• Collect patient copays and update patient information in the electronic medical records system.
• Handle patient inquiries and provide excellent customer service.
• Works under moderate supervision.
• Efficiently process all urgent specialist referrals, appointment ticklers, and urgent medical records release requests.
• Understand billing flags for outstanding balances.
• Perform general administrative tasks such as faxing, and scanning documents, etc.
• Uses software following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
• Maintain HIPAA-compliant computer access, including only secure means of handling and forwarding PHI (e.g., no emails, texts, or phone messages).
• Maintains clinical proficiency in practice-specific competencies.
• Assist the Practice Manager with assigned administrative duties as assigned.
• Demonstrate excellent service to internal team members and patients.
• Perform other related duties as assigned.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations.

Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care.

For more information, please visit  Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

If you require an accommodation for the application or interview process, please let us know and we will work with you to meet your needs. Please contact  for assistance.
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