Field Service Technician

HOT NEW OPPORTUNITY! We are hiring for a technology company with a public safety mission that strengthens trust, safety and transparency across the student transportation space, making the trip to and from school safer for students.

The Field Service Technician (FST) supports the installation and service of our client's camera and communication equipment on customer fleets. They will work with the Field Service teams to meet installation and service schedules and maintain high quality standards.

• Work with schematics, install and service manuals, CAD drawings to troubleshoot, diagnose, and repair units while in the field
• Record and communicate daily deliverables to team leads in a timely manner
• Execute additional duties and responsibilities as assigned
• Champion quality and safety standards with all team members and partners
• Follow all safety guidelines
• Operate a variety of standard hand and power tools, analog/digital test equipment, and CCTV testing devices
• Run wires, manage cabling, connect components, mount devices, and effectively solve problems while maintaining a high quality standard
• Use diagnostic equipment including multimeters & software to isolate wiring issues, network connectivity issues, equipment failures, and operational anomalies
• Use signal flow to trace and resolve network cable issues
• Effectively terminate and test basic connections such as butt splices, insulated connectors, terminal strips/blocks
• Install and terminate sub-devices (e.g., patch panels, junction boxes) and head‑end equipment to include power and proper grounding
• Generate, evaluate, and implement solutions to routine problems. Provide basic level of system diagnostics and troubleshooting such as electrical connections or equipment issues
• Use information technology and related applications, including adaptive devices and software, to convey and retrieve information. Enter, transcribe, record, and maintain information in written or electronic/digital format, including adaptive devices and software
• Work effectively with others from diverse backgrounds, resolving conflict appropriately and building trust with colleagues
• Identify, move, and store construction and building materials for all types of installation and service activities

• Minimum of 1 year technician service experience or schooling in an applicable field:
  • 12‑volt electronics installs and service
  • GPS or fleet telemetry installs and service
  • Fire alarm installs and service
  • Access control, CCTV, or intercom systems
  • School or other transit bus mechanic systems
• Strong mechanical, mathematical, and reasoning aptitude is required
• Valid and current State‑issued Driver's License

• Ability to travel and work when school buses are not in operation; overtime and occasional weekends may be required. Travel by air or driving as required based on distance. Travel required 75‑100% of the time
• Must be willing to work flexible shifts including overtime, nights, and weekends when required
• Must be able to stand/bend for up to 8 hours and lift up to 75 lbs to shoulder height
• Position can include outdoor work, including hot or cold temperatures, confined spaces, extreme weather conditions, slippery and uneven walking surfaces, climbing ladders, bending, stooping, standing for long periods of time
• Applicants must be currently authorized to work in the United States on a full‑time, permanent basis

Salary range is $24.00 – $27.00 per hour plus full benefits including:
Health, Dental, Vision, 401(k) and PTO.

We are an Equal Opportunity Employer. Our continuing commitment ensures fair and equal employment opportunities for all qualified persons without regard to race, color, religion, sex, gender, sexual orientation, national origin, ethnicity, alienage, citizenship, age, disability, medical condition, pregnancy, veteran status, or any other protected classification. By completing an application with us, you seek to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees.

Those requiring accommodation to complete the application and/or interview process should contact our Recruitment Office.