Operational Support Assistant

Location: Croft

Our public sector client are recruiting for an Operational Support Assistant to join a busy and supportive team based in Croft. This role will provide essential administrative and operational support to help ensure projects and services are delivered efficiently and within budget.

Location:

Croft
Pay Rate: £14.83 per hour

Hours:

Up to 30 hours per week (3 days per week – flexible on days and working pattern)

The successful candidate will play a key role in supporting day-to-day operational activity, managing administrative processes, and assisting with data analysis and reporting. This position offers flexibility in working hours and the opportunity to work across a variety of tasks within a collaborative environment.

Key Responsibilities

* Provide professional administrative and operational support to the wider team.

* Maintain and manage documentation, records, and operational paperwork.

* Support the delivery of projects, ensuring processes are followed and deadlines are met.

* Assist with data analysis and reporting to support operational decision-making.

* Communicate effectively with a range of internal and external stakeholders, both via telephone and in person.

* Help develop, implement, and maintain administrative systems and processes to support service delivery.

* Respond to enquiries and assess requirements in a customer-facing environment, ensuring timely and appropriate action.

* Travel to various locations across the county when required.

Key Skills & Experience

* Previous experience working in an administrative or business support role.

* Strong understanding of administrative procedures and processes.

* Experience working in a customer-facing environment, responding to enquiries and assessing needs.

* Ability to analyse data and manage administrative tasks accurately.

* Strong communication skills, including telephone and presentation abilities.

* Experience supporting or developing administrative processes and systems.

* A flexible and proactive approach with the ability to manage a variety of tasks.

* Ability and willingness to travel across the county when required.

What They are looking for:

They are looking for a well-organised, proactive individual who enjoys supporting teams and ensuring operations run smoothly. The ideal candidate will be detail-oriented, adaptable, and confident communicating with a range of stakeholders