Business Assistant

The Business Assistant will provide comprehensive administrative and secretarial support to the Community Therapy Leadership Team and the Operational Transformation Lead across several services covering Leicester, Leicestershire and Rutland. The role requires hybrid working, travel to multiple bases, and working both independently and as part of the CHS Business and Administration Team. Flexibility, resilience and the ability to work under pressure are essential.

We may close the advert early if we receive a sufficient number of applicants, so please apply as soon as possible.

• Effective diary management, booking meetings and events, organising resources and refreshments, preparing agendas, and taking accurate minutes with clear action tracking.
• Book dates and travel within the region, use MS Office suite (Outlook, Word, Excel, PowerPoint, Teams) including data collation and formulas.
• Prepare high‑quality written materials: minutes, patient correspondence, reports, briefings and presentations; manage electronic and paper filing systems, version control.
• Handle confidential patient and staff information professionally; escalated issues when required.
• Transcribe documents from digital audio dictation or handwritten notes, manage incoming calls, record clear messages and relay them promptly.
• Input and retrieve information from the Electronic Patient Record system (Systm One).
• Provide administrative cover during planned or unplanned absences, support office systems, manage patient referrals in line with service specifications.
• Maintain compliance with mandatory training, professional development, supervision, reviews and appraisals.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community and actively implement equal opportunities in employment and service delivery, especially encouraging applications from under‑represented groups.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6‑month probationary period (see Probation Policy). All jobs require permission to work in the UK. The cost of any DBS disclosure required will be met by the individual.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

• Previous NHS experience and competence in Systm One.
• Excellent verbal and written communication skills, ability to translate information into accurate emails, letters, minutes.
• Strong proficiency across Microsoft Office:
  Outlook, Word, Excel (including data collation and formulas), PowerPoint, Teams.
• Organisational skills: planning, prioritising workload, managing electronic and paper systems.
• Ability to handle confidential information with professionalism and escalations.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.