Assessment and Placement Support Assistant

Assessment and Placement Support Assistant

Join to apply for the Assessment and Placement Support Assistant role at Norfolk County Council

Assessment and Placement Support Assistant | 9318 | Permanent Contract | Part-Time 18.5 hours per week | £25,583 to £25,989 pro rata per annum | Grade D | County Hall

• Provide essential administrative and operational support for SEND processes.
• Deliver excellent customer service to enable effective service delivery.
• Maintain high level of detail orientation and meet KPIs.
• Multi‑task and meet deadlines.
• Use telephone, Word, Excel and Outlook professionally.
• May receive training on internal database (knowledge of database not essential).

• Experience in an administrative role (essential).
• Knowledge of SEN beneficial (not essential).
• Strong telephone manner.
• IT proficiency:
  Word, Excel, Outlook.
• Team player with ability to work across various personalities.
• Self‑motivated to work independently when needed.

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part‑time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as: ‘ Norfolk Rewards’ employee discount programme which helps you save money on groceries, clothes, holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

For an informal discussion about these posts please contact Mandy Woods on or  or Vannessa Birchenall on or

Redeployment closing date: 28 December 2025 at 23:55

All other applicants closing date: 18 January 2026 at 23:55

Entry level

Part‑time

Human Resources

Government Administration