Trainee Administrator; Property

Trainee Sales Negotiator/Administrator Ashby-de-la-Zouch

Permanent, office-based

Full Time, 8:30 to 5:30 with 1 in 3 Saturdays

National Minimum Wage

• Provide efficient administrative support to the sales team, helping to ensure the smooth running of the office.
• Act as a welcoming first point of contact for clients, handling enquiries professionally and developing excellent customer service skills.
• Assist with diary management, booking property viewings, arranging valuations, and coordinating internal meetings.
• Support the maintenance of accurate property listings, sales progression records, and client databases.
• Learn to prepare and process key documentation, including memoranda of sale, compliance paperwork, identity checks, and sales administration documents.
• Work alongside the marketing team to help create and update online property listings, brochures, window cards, and other promotional materials.
• Assist in keeping office displays and digital property listings current, accurate, and engaging.
• Build positive relationships with vendors, buyers, solicitors, and colleagues while gaining an understanding of the property sales process.
• Update CRM systems and property databases with property details, pricing information, and availability updates.
• Maintain organised electronic and paper filing systems, ensuring information is stored accurately and in line with company procedures.
• Develop knowledge of estate agency compliance requirements, sales progression, and best administrative practices through on-the-job training.

• An interest in property and estate agency, with a genuine desire to build a career within the industry.
• Strong organisational skills and the ability to manage multiple tasks in a busy office environment.
• Excellent communication skills with a friendly, professional, and customer‑focused approach.
• Good IT skills, including confidence using Microsoft Office applications and learning new software systems.
• A positive attitude, willingness to learn, and the ability to work effectively as part of a team.
• Strong attention to detail and a proactive approach to completing tasks.
• Previous administration, customer service, or office experience would be advantageous but is not essential, as full training will be provided.