Combined Service Coordinator

The University Hospitals of Leicester (UHL) is one of the largest Hospital Trusts in the country and treats over a million patients annually. It operates across three hospital sites and employs over 10,000 staff. UHL hosts one of the largest Imaging departments in the NHS, covering a wide range of diagnostic and interventional radiology practices.

BASE: Your primary base will be one of the three UHL sites. Travel between UHL sites may be required; a UHL Hopper bus is provided if necessary.

HOURS: 37.5 hrs.

REPORTS TO: Administration Managers.

ACCOUNTABLE TO: CMG.

Responsibilities:

• Coordinate the patient pathway from booking radiology appointments to receiving patients in reception.
• Manage reception and appointment services, including clerical, administrative and secretarial aspects associated with complex procedures.
• Ensure efficient operation of the radiology reception and appointment facilities and maintain high standards of customer service.

Qualifications &

Experience:

• Previous experience in a healthcare setting is an advantage; full training will be provided.
• Strong interpersonal and communication skills, with a warm, friendly and approachable manner.
• Self‑motivated, well‑organised and able to work as part of a team.

Our Strategy and Values:

Our four primary goals are:

• High‑quality care for all.
• Being a great place to work.
• Partnerships for impact.
• Research and education excellence.

We embed health equality in all we do and take active steps to reduce avoidable differences in healthcare. Our values are compassion, pride, inclusiveness, and teamwork.

For further details or informal visits, contact:
Jade Potter, Administration Manager, Email: , Phone:

Website: