Oncology​/Haematology Reception & Appointments Administrator

Oncology/Haematology Reception & Appointments AdministratorNHS AfC:
Band 3

Main area Oncology & Haematology Grade NHS AfC:
Band 3 Contract Permanent Hours Part time - 15 hours per week Job  
-UHMB-A

Site Furness General Hospital Town Barrow Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 12/08/2026 23:59

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

The Oncology Unit at Furness General Hospital are looking to recruit a part-time Receptionist/Administration Clerks.

You need to be enthusiastic, motivated and prepared for the challenge of providing excellent customer service to the patients using the Oncology/Haematology services in a warm, friendly environment.

You will be required to work at Furness General Hospital with the potential for some very occasional travel to Westmorland General Hospital.
You will be able to work as an effective team member, demonstrate effective communications skills both written and verbal and support the team in the delivery of patient focused care. Previous reception team and appointment booking experience together with knowledge of the LORENZO system an advantage.

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website

• Educated to GCSE level or equivalent to include English language and Maths
• Keyboard skills/computer literate
• ECDL or equivalent
• NVQ or equivalent in Customer Care

• Health service experience within a clerical field
• Previous experience of PAS system/Lorenzo or equivalent
• Customer Care

• Ability to deal with information sensitively and confidentially
• Numerate, good communication skills to include; written, verbal,
• Ability to work both independently and as part of a team
• Work to tight deadlines in a professional manner
• Problem solving and ability to multi task

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive .

The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly…