Team Leader, Administrative​/Clerical

Team Leader

• GP Surgery
  - Leicester
• 25.5 hours per week
• Monday
  - Friday - 1pm - 6:30pm
• Permanent
• £ 13.30ph rising to £13.80ph

• Lead the afternoon care navigation team
• Provide day to day leadership to the team
• Support the practice with a wide range of administration and care navigation duties
• Allocate and prioritise workloads,
• Provide guidance and support to colleagues,
• Support the day-to-day organisation of the reception and administrative team,
• Identify and understand patient needs and requirements, through appropriate questioning
• Carry out the same core reception and administrative duties alongside colleagues,
• Maintain high standards of patient confidentiality.
• Carry out all necessary general office duties
• Take responsibility for coordinating and supporting the smooth running of the service.

• Have previous work history in a similar fast paced environment
• Have experience working in a similar Team Leader role
• Demonstrate a work history within healthcare
• Be supportive and lead by example
• Demonstrate an outgoing, friendly personality with a desire to meet new people
• Have the ability to build rapport quickly and effectively
• Be flexible to support the wider practice
• Have the ability to stay calm under pressure and to be able to multi-task in a similar environment
• Demonstrate a willingness to adapt to the changing working practices of a busy medical environment
• Have good administrative, IT and keyboard skills

• £13.30ph – raising to £13.80ph
• Support and guidance from a friendly and professional team
• Free Parking