ENT Pathway Support Coordinator | University Hospitals NHS Trust

ENT Pathway Support Coordinator | University Hospitals of Leicester NHS Trust

We are looking for a well-motivated, flexible and adaptable person who enjoys a challenge to join the busy ENT Admin Team. This role will include admin duties, preparing clinics, sitting clinic reception, and liaising with patients, clinicians and the rest of the ENT team.

The right applicant will ideally have previous clerical and customer service experience.

You should be enthusiastic, motivated and have excellent communication and organisational skills.

You should be able to work well under pressure and have the ability to prioritise your own workload. You will be expected to use your initiative and discretion, have an enthusiasm for your work and an excellent ‘team’ working ethos which is essential for our service to succeed.

To prep allocated consultant clinic notes.

Sit on the main clinic reception and report patient attendance.

Ensure all relevant information required for outpatient appointments is recorded and in the case notes.

To update any missing outcomes from clinic and chase to complete clinic outcome.

To attend in-service training meetings to ensure skills and knowledge are kept up-to-date and appropriate to post.

Any other administration duties commensurate with the role and service needs.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years ).

• high-quality care for all,
• being a great place to work,
• partnerships for impact,
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive,
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

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