SEND Support Officer

One of two permanent SEND Support Officer posts in the council's special educational needs and disabilities service, offered at 37 or 18.5 hours a week with hybrid working. The work centres on coordinating SEND meetings, panels and decisions, supporting EHC needs assessments and school placements, and keeping accurate records on MOSAIC. Fit depends on administrative experience in children's services, education or social care, plus knowledge of SEND legislation.

Interview is on 2 November 2026.

• Coordinate and track SEND meetings, panels and decisions to keep cases moving on time
• Support the processing of EHC needs assessments, annual reviews and school placement consultations
• Act as a key point of contact for families, professionals and young people
• Monitor daily attendance for children in alternative provision and take necessary action
• Maintain accurate records on MOSAIC and other databases
• Provide data analysis to support service planning and performance
• Ensure discussions and decisions are recorded consistently
• Uphold confidentiality and raise safeguarding concerns promptly
• Assist with SEND funding processes

• Good general education, ideally GCSEs in English and Maths

• Experience in administrative roles, preferably in children's services, education or social care

• Knowledge of SEND legislation and processes
• Proficiency in Microsoft Office and maintaining databases
• Organised, able to manage multiple tasks effectively
• Excellent communication skills to engage diverse audiences
• Empathetic, able to build strong relationships with families and colleagues
• Commitment to confidentiality and safeguarding, able to work independently and in a team

• Friendly, inclusive workplace where everyone is valued
• Opportunities for professional development and continuous learning
• Supportive environment that prioritises well-being
• Generous leave
• Flexible working arrangements