Vehicle Service Agent

Vehicle Service Agent £15.50 per Hour Solihull (Hybrid) Initial Temp with view to go Permanent Your New Role We’re working with a leading fleet organisation who are looking for a Vehicle Technical Advisor to join their team. This is an office-based, phone-led role where you’ll speak with customers, mechanics and repair networks to understand vehicle issues and advise on the most appropriate and cost-effective repair solutions.

You’ll use your automotive knowledge to assess repair requirements, discuss parts and potential solutions, and ensure vehicles are repaired efficiently while balancing cost, quality and customer experience. Ensuring Your Success We’re looking for someone with a background in vehicle mechanics, automotive servicing, dealerships, fleet, warranty, parts or vehicle repairs, with a good understanding of vehicle components, common faults and repair processes.

You’ll need to be confident communicating with customers and mechanics over the phone, able to understand technical problems and explain solutions clearly, and comfortable making commercially sensible decisions. This could be a great opportunity for an experienced mechanic or automotive professional looking to move away from the tools and into an office-based technical role. In Return You’ll join an established fleet organisation in a role offering the opportunity to use your automotive knowledge in a different environment, with full training and support provided.

This is a fast-paced position where you’ll have real responsibility for helping customers and repairers find the right solutions, with the potential for longer-term opportunities depending on business requirements. If you’re passionate about vehicles, enjoy solving problems and are confident dealing with people, we’d love to hear from you.