Supplier Relationship Manager

We’re looking for a Supplier Relationship Manager to lead supplier engagement across the UK & Ireland, with a strong focus on the Hard FM supply chain. You’ll implement strategic supplier management practices to drive efficiency, cost savings, and operational ease, while proactively mitigating risks to protect our organisation and clients. This is a key role in shaping supplier partnerships and delivering long-term value.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main responsibilities and expectations for this role include developing and implementing the SRM strategy to meet operational and commercial needs, fostering continuous engagement with business and suppliers, and supporting governance and performance discussions with senior stakeholders.

• Implement the SRM strategy, ensuring it meets the operational and commercial needs of the organisation
• Proactively seek and build continuous and meaningful engagement with the business and suppliers to shape services and improve value delivered from the supply chain
• Support the preparation of meetings with the supplier at various management levels including Top to Top meetings involving platform directors / other key contacts
• Develop and implement joint business plans with strategic and collaborative suppliers which ensure that customer focus is paramount
• Conduct relationship assessments and work with key stakeholders to create relationship actions plans to increase Sodexo leverage and reduce the risk profile of the relationship
• Conduct 360° surveys with suppliers to identify opportunities to improve the overall relationship
• Support Category Management during Category Review through provision of accurate and meaningful data & feedback regarding the supplier’s performance to enable the creation of a Category Plan
• Support the creation of service/goods specifications / SLA / KPIs which are tailored to individual category requirements for inclusion within supplier agreement
• Monitor supplier compliance with terms of contract on an ongoing basis
• Drive growth incentives within contract to generate PI/savings
• Ensure Supplier completed all required governance activities including agreement to new standards/policies and updating of PQQ information

• Strong experience in supply management
• Proven track record in complex relationship management
• Hard FM experience and knowledge
• Be able to build and maintain strong relationships at all levels of the business
• Be organised, methodical and self-motivated whilst having an ability to work independently or as part of a team
• Able to demonstrate a flexible ability to predetermine workload demand and prioritisation skills to identify the urgent business need for support
• Ability to work in a matrix environment
• Financial acumen and results orientated with ability to present results in a structured and professional manner
• Excellent external networking capabilities and presentation skills

Competitive salary depending on experience

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome life’s obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Supply Chain
• Industries:
  Facilities Services

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