Account Manager

Permanent, Full Time, Monday to Friday 8.30am – 5.00pm About Us

Oadby Plastics is a leading plastics manufacturer with over 50 years of experience, built on a strong commitment to both our people and sustainability.

We pride ourselves on being a business that genuinely values and invests in its employees, offering a positive and supportive working environment where everyone feels empowered to do their best work. Our modern, comfortable facilities span over 225,000 sq. ft across distribution and production, providing a professional and well equipped place to work.

Our Head Office is based in Leicestershire, conveniently located just off the M1/M69 on the Braunstone Frith Industrial Estate. Alongside this, our additional branches and sister companies operate across the UK, enabling us to deliver outstanding service to our customers nationwide.

At Oadby Plastics, we believe our people are at the heart of our success. We’re proud to offer a workplace where individuals are supported, developed, and encouraged to grow as part of a stable, forward‑thinking business.

We are currently looking to build a talent pool of Account Managers with all levels of experience to support both current and future opportunities across our site.

By applying, you will be registered on our system and considered for upcoming vacancies within our Sales team. This is a great opportunity to express your interest in working with us, even if there isn’t an immediate vacancy that matches your availability.

Working as part of the sales team, the Account Manager plays a key role in managing customer relationships and delivering a high standard of service across key and standard accounts. You’ll take ownership of your accounts, ensuring orders run smoothly, issues are resolved quickly, and opportunities for growth are identified.

You day to day responsibilities include:

• Managing customer enquiries, processing orders and ensuring accurate, timely communication throughout.
• Preparing quotes, negotiating within agreed guidelines and ensuring orders are delivered successfully.
• Building and maintaining strong, long term customer relationships, identifying opportunities to upsell and grow accounts.
• Working closely with production, logistics and internal teams to meet customer requirements and resolve any issues.
• Monitoring account performance and ensuring high levels of customer satisfaction are consistently achieved.
• Managing account revenue performance, working towards agreed KPIs and identifying opportunities to drive growth and profitability.

We’re looking for someone who is confident managing customer relationships and thrives in a fast paced environment. You’ll be organised, proactive and commercially aware, with the ability to balance customer needs with business goals. Strong communication skills and a collaborative approach are key to success in this role.

To be successful in this role, you’ll need the following:

• Experience in account management, customer service or sales order processing.
• Strong communication and negotiation skills, with the ability to build and maintain relationships.
• Good organisational skills and attention to detail, with the ability to manage multiple priorities.
• Confidence using computer systems, including Microsoft Office (Outlook, Word and Excel).
• A proactive, adaptable approach and the ability to work independently and as part of a team.

• Company profit share scheme
• Hours – Monday to Friday 8.30am – 5.00pm
• Pension
• Annual leave - 30 days holiday (including bank holidays) rising with length of service
• Life assurance
• Free car parking
• Enhanced Maternity & Paternity
• Long service awards
• Free eye tests
• Training and development opportunities
• Wellbeing benefits:
  Employee Assisted Programme, 24-hour GP access, Charity events/fundraisers

£30,000 - £35,000 per annum, depending on experience

Experience managing customer accounts, processing orders and driving customer satisfaction within a fast paced commercial environment.