Oliver Wyman - Business Impact Manager - Mexico

Company:

Oliver Wyman

About Oliver Wyman

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $27 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

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The Business Impact Manager (BIM) serves a critical role in supporting the strategy and operations of Oliver Wyman’s Performance Transformation (PT) Practice and sub-practices. The BIM organizes and prepares materials for team and leadership meetings, drafts internal communications, develops and maintains comprehensive management information systems (MIS), monitors content development and other investments, supports Partner Talent Management (particularly the Partner objective process), and drives other special projects for the Practice leaders.

Integral to these duties is the BIM’s collaboration with different support functions (including Finance, Marketing, Talent Management, Knowledge Services, M&A, Legal, and Events), ensuring coordinated support across the Practice. The BIM acts as a representative of Practice leadership views in those meetings and as a connector to help bridge ideas across the groups. The BIM is also instrumental in the annual strategy and budget-setting process, ensuring execution and ongoing progress toward Practice goals.

Overall, the BIM plays a critical role for the organization as the right-hand person for leaders in our firm. They need to be trusted by and have influence with Partners and staff at all levels to be successful.

The BIM supports and drives the strategic direction of their responsible areas, utilizing methodologies such as presentation development, storytelling, and modeling / quantitative analysis to effectively communicate strategies and recommendations. The BIM will be part of the broader Americas Business Impact Team but will be focused on supporting the Americas PT Practice. The BIM will report to the two PT Senior BIMs, the Practice Leaders (including the Practice Head), and the Director of Business Impact and will play an essential role in achieving the Practice’s strategic objectives and operational excellence.

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THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.

Key Responsibilities

Strategic Practice Management and Operations

• Support the development, articulation, and execution of strategic plans and operational initiatives across the Practice

• Act as a strategic partner to the Practice leadership team, driving agendas that support key objectives and ensuring alignment between strategic planning and operational execution

• Execute special projects aligned with the Practice’s strategic priorities, leveraging resources and expertise from across the firm to achieve outcomes

• Develop and drive agendas, storyline/messaging, materials, and coordination for key Practice and leadership team meetings, often taking the lead on these initiatives

• Facilitate team meetings, ensuring agendas are purposeful, outcomes are tracked, and strategic priorities are clearly communicated

• Support the development of Practice-related internal communications, announcements, and newsletters, ensuring content is insightful and aligned with objectives

• Plan, budget, and execute Practice-wide team events and activities

• Develop business cases for various investments, particularly those that enhance the capabilities and effectiveness of the Practice team

• Coordinate and manage global projects that support the Practice’s strategic direction and operational framework

• Work with the Corporate Development team to…