Strategic eCRM Business Analyst: Discovery & Requirements
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-08-22
Listing for:
HM Revenue & Customs
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Business Analyst, CRM Systems & Management, Business Development
Job Description & How to Apply Below
HM Revenue & Customs is seeking a Business Analyst to work on the enterprise CRM, alongside a Product Manager, to capture, understand and analyse business and customer needs for our future eCRM products.
You will define and capture requirements, support discovery activities, and engage with architects and product teams to articulate problems and shape early design directions across multiple work streams.
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