Head of Marketplaces

Head of Marketplaces

IBRAN Limited | £40,000 + performance bonus, with a realistic £45,000–£48,000 OTE | Leicester

Also advertised as: eCommerce Marketplace Manager, eCommerce Channel Manager, Amazon and eBay Manager

We manufacture recycled plastic ground reinforcement, drainage and modular construction products in the UK. We sell them through our own websites and, frankly, we've done a poor job of marketplaces so far.

A competitor in our category has built a £6m UK business on eBay and Amazon alone. We've barely started. We want someone to own that opportunity.

You run our marketplace channels. Not packing, not customer service, not chasing invoices. We have people for that. You manage the channels, grow them, and find the next one.

Year one, that means getting eBay and Amazon working properly, then applying to the trade and DIY marketplaces where our products belong: , Mano Mano, Wickes, Toolstation. Year two it means Europe, where Leroy Merlin and  open up. We already hold Dutch VAT, EORI, OSS and import VAT deferment, plus Spanish IOSS, so the compliance groundwork most sellers get stuck on for six months is already done.

• Owning listings end to end: copy, product data, attributes, variations, pricing
• Running marketplace advertising and reporting honestly on what it returns
• Briefing our designer on photography, lifestyle imagery and A+ content
• Working the rankings:
  Buy Box, Best Match, whatever each platform's mechanics actually reward
• Watching account health and stepping in before a metric becomes a suspension
• Building the product data sets that Mirakl marketplace applications live or die on
• Telling us which channels to open next and which to walk away from

• Run Amazon Seller Central and eBay Seller Hub yourself, at volume, as the person accountable for the numbers
• Handled bulky or heavy goods. Our products go out on pallets. If you've only sold light parcels, the carriage and damage economics will catch you out
• Worked with product data at scale: feeds, attributes, category mapping, the unglamorous spreadsheet layer that makes everything else possible
• Written listing copy that sells and briefed photography that supports it

Useful but not essential:
Mirakl experience, building products or trade sector background, a second European language, comfort with APIs and integrations.

Someone who has "overseen" marketplaces while an agency did the work. Someone who needs a team before they can start. Someone who talks in strategy decks. This is a hands‑on job with a lot of autonomy and very little bureaucracy.

The primary measure is contribution margin from the marketplace channels you own. We'll agree the baseline before you start, so there's no argument later about what counts as growth.

Bonus is paid on channel contribution, so when the channels do well you do well. We'll be straightforward about the numbers because you'll be able to see them.

Realistically: your first 90 days will be about understanding the economics, fixing the existing accounts, getting the data right and building the roadmap for the next channels. Six months in we'll look at channels launched, listings published and volume trend. Twelve months in we'll look at the margin. We're not going to panic in month four.

• £40,000 base plus performance bonus tied to channel contribution
• Genuine ownership. This is your area, not a slice of someone else's
• Based on site at our Leicester factory, full time
• A business that builds its own software. Dispatch, CRM, order management are all in-house, so if you need an integration you talk to the person who writes it rather than raising a ticket
• No agencies between you and the work

We started in 2014 after our founder saw plastic waste choking Malaysian waterways. We now manufacture ground reinforcement grids, drainage channels, modular blocks, flooring and decking from recycled polypropylene at our own factory in Leicester.

We're a small team that has built most of what it uses. We're direct with each other, we don't do corporate theatre, and we'd rather someone told us a plan was wrong than watched it fail politely.